The Coach (heart-dominant):
Strengths:
• Encourages people to join in discussions, decisions
• Steps in to resolve process problems, such as conflict
• Listens to all viewpoints
• Recognizes and praises others for their efforts
• Helps reduce stress by lightening the mood
Weaknesses:
• Sees team process and organizational climate as ends in themselves
• Fails to challenge or contradict others
• Does not recognize the importance of accomplishing tasks
• Overuses humor and other conflict-mitigation techniques
• Does not emphasize long-range planning
Coaching: Make connections with people but also connect them with the mission. Don’t allow engagement to take precedence over performance.
About Post Author
